Furniture Mart Privacy Policy

1. Introduction

Welcome to Furniture Mart (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://furnituremarts.co.uk/, and purchase our products.

Please read this policy carefully. By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect personal information from you in a variety of ways, including when you visit our site, register, place an order, or subscribe to our newsletter. The types of personal information we may collect include:

• Personal Identification Information: Name, billing address, delivery address, email address, and phone number.
• Payment Information: Payment card details (processed securely by our third-party payment gateways; we do not store your full card details).
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services, such as Browse patterns and shopping history.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process Your Orders: To manage payments, arrange for delivery, and provide you with invoices and order confirmations.
• Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
• Enhance Our Website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
• Send Periodic Emails: To send you information and updates pertaining to your order. It may also be used to respond to your inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. You can unsubscribe from receiving future emails at any time.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

• Contract: To fulfill our contractual obligations to you when you purchase products from us.
• Legitimate Interests: To run our business effectively, provided your rights do not override these interests.
• Consent: Where you have given us clear consent to process your personal data for a specific purpose, such as marketing.
• Legal Obligation: To comply with the law.

5. How We Share Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third-party service providers to help us operate our business and the site or administer activities on our behalf. This includes:

• Delivery and Courier Services: To deliver your orders.
• Payment Processors: To securely handle your payments.
• Marketing Agencies: To help us manage our electronic communications with you.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. All sensitive payment information is encrypted via Secure Socket Layer (SSL) technology.

7. Your Data Protection Rights

Under UK data protection law, you have rights including:

• Your right of access: You have the right to ask us for copies of your personal information.
• Your right to rectification: You have the right to ask us to rectify information you think is inaccurate.
• Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing: You have the right to ask us to restrict the processing of your information in certain circumstances.
• Your right to object to processing: You have the right to object to the processing of your personal data in certain circumstances. * Your right to data portability: You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

To exercise any of these rights, please contact us at the details below.

8. Cookies Policy

Our website uses “cookies” to enhance user experience. A cookie is a small file placed on your device’s hard drive. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

9. Changes to This Privacy Policy

Furniture Mart has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

10. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Furniture Mart Website: https://furnituremarts.co.uk/ Email: Info@furnituremarts.co.uk privacy@furnituremarts.co.uk